Privacy Policy
Last updated: June 2025
1. Information We Collect
1.1 Personal Data
We collect information that can be used to identify you ("Personal Data") when you:
- Create or update your Team's Workspace (full name, email address, phone number, company name, role)
- Contact our sales team (name, email, country, phone number, project details)
- Subscribe to our newsletter (email address, name)
- Respond to our emails or surveys (email address, name, any additional information you provide)
- Use our Platform (IP address, device type, browser information, usage patterns)
1.2 Billing Information
When you subscribe to a paid plan, our payment processor collects:
- Payment card details (number, CVC, expiration date)
- Bank account information (if applicable)
- Billing address
1.3 Usage Data
- App usage statistics and performance metrics
- API usage logs and access patterns
- Device and browser information
- IP addresses and location data
- Time and date of access
2. How We Use Your Information
2.1 Primary Purposes
- To provide and maintain our service
- To process payments and manage billing
- To communicate with you about your account and service updates
- To provide customer support
- To improve our platform and user experience
2.2 Marketing Communications
- We use a double opt-in procedure for newsletter subscriptions
- You can unsubscribe from marketing communications at any time
- We track email engagement (opens, clicks) to improve our communications
3. Data Sharing and Disclosure
3.1 Service Providers
We share information with trusted service providers who assist in our operations:
- Payment processors for billing
- Cloud hosting providers
- Email service providers
- Analytics and monitoring tools
3.2 Legal Requirements
We may disclose your information when required by law or to protect our rights:
- To comply with legal obligations
- To respond to lawful requests by public authorities
- To protect our rights, privacy, safety, or property
4. Data Security
We implement appropriate technical and organizational measures to protect your data:
- Encryption of data in transit and at rest
- Regular security assessments and updates
- Access controls and authentication mechanisms
- Secure data centers and infrastructure
5. Data Retention
We retain your personal information only as long as necessary:
- To provide our services
- To comply with legal obligations
- To resolve disputes
- To enforce our agreements
6. Your Rights
Under applicable data protection laws, you have the right to:
- Access your personal data
- Correct inaccurate information
- Request deletion of your data
- Object to processing of your data
- Data portability
- Withdraw consent
7. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place through:
- Standard contractual clauses
- Adequacy decisions
- Binding corporate rules
8. Children's Privacy
Our service is not intended for children under 16. We do not knowingly collect personal information from children under 16.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by:
- Posting a notice on our website
- Sending you an email notification
- Updating the "Last Updated" date
10. Contact Us
For privacy-related questions or to exercise your rights, contact us at:
11. Data Protection Authority
If you are in the EEA and believe we maintain your personal data within the scope of the GDPR, you have the right to lodge a complaint with your local data protection authority.
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